Refund Policy

100% Satisfaction Guarantee

At Essential Associates®, we stand behind the quality of our work and the integrity of our process. That’s why we offer a 100% Satisfaction Guarantee on all project based services.

 

If you’re not satisfied, we’ll continue working on your project until you are.

 

What This Means:

No refunds are issued once work has begun. Instead, we commit to working collaboratively with you to revise, refine, and complete the deliverables based on your approved scope. Satisfaction is defined by alignment with your project goals and clarity of communication during the process.

For Digital Products or Templates:

Due to the nature of digital downloads, we do not offer refunds on toolkit or template purchases unless otherwise stated. However, if you experience any issues accessing or using the files, our team will gladly assist.

Need Help?

Email us directly at

support@essentialassociates.org to discuss any concerns.